WOW Beauty Salon - Dubai Mall, LG Floor near Cinema Parking

I don't usually write hair salon reviews, but I can't even begin how impressed I am with WOW Beauty Salon. When it comes to haircutting and styling, Magda is the ultimate example of excellence. I trust her advise, she is the only one that could successfully correct and change my hair. It was great to have someone truly listen to what I wanted in a cut and color.Thank you Magda.

I had a very disappointing experience at WoW Nail Salon, and I would not recommend it to anyone. From the moment I arrived, the service was extremely unprofessional and cold. I was assigned two nail technicians because I requested nail extensions, but throughout the appointment, they spoke to each other in a language I didn't understand -- not English -- and laughed when I mentioned wanting a butterfly design. This made me feel uncomfortable and disrespected, as I didn't know if I was being mocked. There was absolutely no friendliness, no smiles, no effort to engage -- it felt like they were doing me a favor instead of providing a paid service. The atmosphere was very cold, and the staff seemed inconvenienced by my presence. I had asked for coffin-shaped nail extensions, but what I received was far from that. Because two different technicians worked on my nails, the quality was very uneven -- one hand was noticeably worse. I had to point it out and ask for it to be redone, but even after the correction, the shape and finish were unacceptable. Now, just a few hours later, I'm experiencing intense pain in my nails, and I may have to remove them completely. To make matters worse, I paid 500 AED for this extremely poor service. One of the staff even approached me with no greeting or professionalism -- just told me, "choose your color" and "give me your hand for cleaning," in a very rushed, rude manner. It was shocking, especially for a salon located in Dubai Mall where you expect luxury, comfort, and good customer service. While one of the technicians seemed to try her best (and I won't mention her name as she appeared unwell and still tried to work), overall, the entire experience was terrible. The salon should seriously review its staff training, customer service standards, and quality of work. I usually go to a small, modest salon in Majan where the staff -- although working in a less "luxurious" setting -- are so much more professional, welcoming, and skilled. In comparison, WoW Nail Salon, despite its upscale location, was a complete disappointment. I truly regret wasting my time and money here. I would never return and would not recommend this salon to anyone. Save yourself the trouble and go elsewhere The attached isn't even coffin nails and this took from 16:30 until 20:00 pm to achieve cameras can be checked to prove this!!

I was at Wow today. I received a very warm welcome. I had an excellent massage and then relaxed for a pedicure and manicure. The nice thing was that both were done at the same time. The result was wonderful. The work was very precise. Afterwards, my hair was washed and styled. I was extremely satisfied with this visit. I will definitely go back to Wow on my next visit to Dubai. After 3 weeks I was again by Wow. This time I did highlights, trim and blowdry. Fetin the stylist did perfect work. I am very happy now. Every time now when I am in Dubai I will go to Wow. I really can recommend this shop.

I had a great experience at Wow salon! I wear a hijab and they run a women's only salon, so everything was comfortable for me. They were happy to see me last minute for a wash, cut with long layers and blow-dry which was amazing as I was flying the next day. Malika saw me and she was lovely and professional. I showed her a picture of what I wanted and she was able to replicate exactly that but also adjusted it for what would be suitable for my hair type. She gave me holistic advice on my hair, recommended some products but didn't pressure me to buy anything. My only negative was that two customers came in during my treatment, one was very demanding, and my hair dresser had to attend to them which broke up my experience. I would have preferred an uninterrupted session but overall it was excellent. Thank you!

Today I had the pleasure of visiting Wow Ladies Salon, where I was treated to an exceptional experience by two outstanding professionals: Maria, the manicurist, and Daisy, the pedicurist. Maria's attention to detail and skillful technique made my manicure truly remarkable. She listened carefully to my preferences and ensured that every aspect of the service was tailored to meet my needs. Her friendly demeanor and dedication to perfection made the experience both relaxing and enjoyable. Daisy provided an equally wonderful pedicure experience. Her expertise and gentle touch left my feet feeling rejuvenated and looking their best. She was attentive, professional, and went above and beyond to ensure my comfort throughout the treatment. Together, Maria and Daisy created an unforgettable pampering experience that exceeded my expectations. I highly recommend their services to anyone seeking top-notch nail care. Thank you, Maria and Daisy, for your outstanding work! Best regards, Alina Z.

Disastrous experience. I spent 4 hours in this salon for a Brazilian wax and semi-permanent polish. The waxing was extremely painful, poorly done, and I even got burned. Then they completely messed up the French manicure: two different people, who admitted they didn't know how to do it, took turns... The result was awful--thick, uneven white lines. I asked for a solid color instead, which clearly annoyed the technician. She became aggressive, rude, and deliberately applied a different color than the one on my toes. I've never felt so poorly treated in a salon. Avoid this place if you care about your skin, your nails, and your mood.

Extremly shocked by the quality of employees in this salon, theyre hiring the most unprofessional caliber and the lowest in terms of professionalism, the receptionist recommended me faten and told me shes a senior hair stylish and i just want you to see how she cut the hair, ive been 15 years jn dubai and ive never experienced such a hair cut attached pics for your reference. I advice mr madi to really consider looking at whats happening inside this salon bcz its unbelievably disgusting! And the employees in the hair section are not skilled and shouldnt be called seniors Im shocked and i will never return back and will all my friends to stop going

Welcoming staff. Had a good experience at the salon, was offer water. Had gel nail extensions that costed AED 425, which I thought was a tad expensive. Liked my nails results. I would definitely recommend the salon. It was easy to access, it's opposite Waitrose in Dubai Mall. Service was quick and well done in 2 hours.