Hair Matterz Gold Unisex Salon | Best salon in Ropar | Bridal makeup | Beauty Academy in ropar

Pathetic treatment, had to wait more than 30 min to get a treatment started and the guy was pitching me a treatment for 10k, when they can't even treat a customer properly. Changed my mind and will not be getting anything done for me from here ever

Got very outstanding service. staff nature is very good

I had an absolutely terrible experience with my nails extensions. They didn't even last a few hours before breaking, let alone 48 hours. This is by far the worst and most unprofessional service I've ever encountered. Utterly pathetic service.

" Hair Matterz is my new go-to spot for haircuts! *Sahil* did an amazing job of understanding my hair type and giving me a cut that enhances my natural texture. The atmosphere is welcoming, and the service is top-notch. Highly recommend *Sahil* for anyone looking for a great haircut!"

Specific issues: 1. Refusal to provide requested neck scrub service 2. Consistent display of poor customer service and attitude from staff. As a paying customer, I expect: 1. Courteous and respectful treatment. 2. Fulfillment of requested services. I question how your establishment maintains its five-star rating, considering my experience. I hope this review will prompt genuine improvement. 1. Excessive wait time: Over 30 minutes, despite being the only customer waiting. 2. Lack of professional hairstylists: Unqualified staff failed to meet expectations. 3. Staff attitude: Displayed uncooperative behavior, citing high customer volume. 4. Staff punctuality: Delayed arrival, citing presence at another showroom. Considering your establishment's (2 showrooms), I expect: 1. Adequate staffing to meet customer demand. 2. Professional and courteous service. 3. Efficient time management. To improve customer satisfaction, I suggest: 1. Increase staff numbers to match showroom capacity. 2. Provide ongoing training for hairstylists. 3. Implement effective time management systems.

Very professional and hard working staff. From past 8 years I'm using their services and everytime I'm happy with the work quality they provide.Got beautiful hair transformation today.. Highly recommended

Fabulous nail art and it gived more better look than the sample and such a nice staff

Environment very beautiful all staff members hard working and cooperative, affordable price services quality also excellent highly appreciated and recomend