Studio 11 Salon & Spa

Had a very bad experience in the salon. The staff is very ill mannered and not at professional way of talking and manager is push over his own thoughts also not able to the customer and not even listen to the customer point of view

22nd Nov 2024. Had suchh a horrible experience. I just came here because I have Studio11 in my own town as well and I know their work and infact my fiance also had high expectations from this parlour that's why he booked this salon for my special day. But this Studio11, Oh my God! The worst, I could say. They literally ruined my special day with a horrible makeup. Not just me but also for my bhabhi. My bhabhi literally had to wash her face to look a little normal. Plus they gave very cheap complimentary products in a "celebrity makeup" ( for eg : they gave rose petals on my juda and not roses or any kind of flower, simple juda pins, no fancy pins etc) and they had such rude employees who hardly listened to whatever we asked them to do. It felt like, I was looted over there. When we asked them that will you apply this or not? They just said "yes we will, we will do this that" and till the very end, they did nothing. In an hour my makeup was done. Just in an hour. Bridal makeup in an hour?? While booking they assured us that they will provide complimentary products as we wished in a celebrity makeup and didn't give a shit. And my goodness what product they applied on my face that I had breakouts on my skin from the very next day. I am feeling so down as a new bride. I can't even describe. We can litreally see how bad my makeup was on my pictures because asa I came to my venue my eyelashes were coming off and my dupatta was not tucked in a proper way. These lil mistakes that they did litreally ruined my whole effort, money, time and most important my pictures which no one can fix. And no matter how many times I told them to do it properly or fix the issue they just did nothing. I mean nothing...nothing they did properly. And there was this employee who called during my shoot and started arguing about some amount that was still needed to be paid. And I had no issues about that but the way she started to act rude and started calling me like numerous time after I was told that the amt was settled, I mean....she was like pay me in a sec and so.... Her name was Afsha. For such a reputable salon. I am really disappointed and would never suggest this parlour for special occasions to anyone. It sucked. They behaved so badly with us, just bec they thought that we are from out of town and we knew nothing, I mean Bareilly se bahar niklo bhai, India is pretty big. And we have Studio11 in our own town but I never faced such issue's over there. Just horrible experience. You ruined my special day. Studio 11. Chaat Bazar, Bareilly.

Great place for hairstyling and haircuts...mine was done by Miss Poonam...a bit expensive but worth...the staff was helpful with how much length I want to keep of my hair and did not cut my hair above that...so thanks for that.. highly recommend this place...

Worst place. Staff is not at all professional.

Excellent services. Staff is extremely professional.

Thank you Khushi u r vry gud nail artist...... My first nail extensions experience is awesome...

TERRIBLE EXPERIENCE !! 1. Firstly they trap you by not disclosing the rates of service even after repeated requests to tell the charges. 2. Before starting the service we again repeatedly tried asking them to tell us what product brand you are using for hair color, but the whole staff just dodged the question again and aging and applied a pathetic hair color. 3. High level of exploitation in terms of charges and products being used as they don't disclose it and then after services pressurise the customer to pay unreasonable amount. Will never recommend this salon. Please don't get trapped with them.

Great work and styling by islam here in sutdio 11. Much satisfied to give feedback and ask the same to come and visit once