Worst salon experience ever. The hairdresser didn't even bother to properly part my hair or comb it thoroughly. He just started cutting randomly without using any clips or sectioning -- completely unprofessional and careless.
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Very Worst...They doing partiality. I was waiting for about 1 hours and they serves who is not in the line Poor Management
worst haircut ever. ac was not working. barber even totally messed up my beard
This is good. It's been a few years. Overall customers are happy. Most of the time during weekends there is a wait time around 30 mins. So can understand the demand. Hope it will continue good service
I cut my hair at this store every month. I have to go to this store because no other good or branded salon is available in our locality except this. The staffs are getting changed after few months and they are not well trained. Most of them don't understand their customers' needs. I have tried many other salons in Kolkata like Ponyup etc. They have specialist hair dresser and they cut your hair according to your needs.
Good ambience with goof behaviour of their staff. Price is not too much. It is resonable for everyone and you will get best care with best creams and other things. Channel name LET'S HANGOUT
Had an atrociois experience. The franchise is an absolute zero on customer centricity. Was made to wait for 45 minutes, there were a couple of ladies who walked in after me but were given preference on the pretext that the barbers (only 2 of them) serving the male customers are all engaged. Whereas the ones serving the female customers (most of them were males themselves) are free/ not engaged. One more male customer walked in after me for facial and was also given preference ahead of me. And to top it all, one of the barbers attending the male customers went off to have his lunch after completing the job at hand, without any information. I was left bemused. On asking the receptionist, she informed that I'll have to wait even more because this barber has been supposedly toiling hard since morning and is very hungry. As if I had completed all my Sunday chores before visiting the parlour. Even I also didn't have my lunch. These people don't have an iota of decency and really need to be groomed behaviourially before they are trained to groom people's hair. BARBARIC!!!!!!
I am their regular cutomer but this time experience is terrible. When I asked my curly hair to be stepped like that, the inexperienced barber cut my hair from one side to the other and ruined it. And he is more inclined to treat my hair than to cut my hair. Better haircuts in my localparlor than this. I will never go again. Those thinking of going, think more. They don't have any well experienced and properly trained employees.
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